AUTONET TV

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at S T Foreign Auto Service. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at S T Foreign Auto Service as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at S T Foreign Auto Service, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

S T Foreign Auto Service
415 E Brighton Ave.
Syracuse, NY 13210
315-478-2161
http://www.stforeignauto.com

QUIET TIME (Listening for Vehicle Problems)

Everybody's got friends like this.  You know, the kind who, the minute they get in their vehicle and turn the key, the sound system is deafening.  They just love to hear that music, sports, news… anything but the sound of the vehicle itself.

And maybe you're that person, too.  Here's something to consider: your sound system might be drowning out some valuable clues that could help you diagnose problems with your vehicle, problems that need to be dealt with. So, turn down the volume and listen for these things:

• A clicking sound when you're braking or turning—You could be missing some parts in your braking system, or it could be damaged. That sound could also signal that components are just plain worn out.
• Rattling under the hood—If it sounds like metal clanking against metal, you could have something serious going on, maybe an overheating engine or your timing needs adjusting. That knocking sound could also be as simple as you've been using lower octane gasoline than is recommended for your engine.  Time to get that checked out.
• A squealing or high-pitched sound coming from the engine compartment. Could be a belt is loose, wearing out, dried out or cracked. A pulley might be failing or a bearing might be on its last legs.  Better to have that fixed now than be stranded somewhere later.

Here’s our S T Foreign Auto Service suggestion - set a regular weekly alarm in your smartphone alerting you to listen to your vehicle once a week for five minutes.  Just five minutes without the music or the sports show or public radio… whatever your taste is. You can even use your smartphone to record any noise you might be hearing.  Between that and your description to your service advisor, a S T Foreign Auto Service technician should be able to diagnose the source of the noise and get your vehicle sounding healthy again. Do it before that noise turns into the sound of a serious problem. 

Who knew a little quiet time could be so useful?

S T Foreign Auto Service
415 E Brighton Ave.
Syracuse, NY 13210
315-478-2161
http://www.stforeignauto.com

In the Hot Seat (Repair and Maintenance of Seat Heaters)

It's chilly outside. You flip on that switch that looks like a picture of a seat with little heat waves rising from it.  You expect soon you'll feel that warmth but… wait! It's not getting warmer.  Oh no, what's wrong with my seat heater? There could be lots of reasons it's not working, and it could be as simple as a fuse or as major as the heating element itself.  But it's something to leave to a pro to diagnose and repair.

Let's say it turns out to be a blown fuse.  Simply replacing the fuse may not fix it because there was a reason the fuse blew in the first place.  It's possible the on-off switch has worn out or corroded.  Perhaps the wiring connection isn't completing the circuit (could be corroded or full of dirt) or the voltage reaching the heating element isn't correct. 

There's a little sensor that keeps track of the seat heater's temperature called the thermistor.  When the seat is hot enough, it will stop the juice from heating it any more.  Sometimes those fail.  But if all of these components are healthy, you may need a new heater element. 

Those seat-heating elements are made up of wires that get sat on.  A lot.  That can put significant strain on them.  Putting something heavy on the seat can break them. Or, if you put your knees on the seat cushion as you're getting something in a rear seat, that can also damage the element.  Sometimes they can be repaired but often they have to be replaced.  And here is where the technician's expertise comes into play.  That heater element is attached to the seat's fabric and replacing it can be tricky.  It also can require disassembling a lot of the seat to access it. 

Seat heaters are a wonderful feature and they make your vehicle oh, so much cozier.  So keep them working and enjoy the warmth!

S T Foreign Auto Service
415 E Brighton Ave.
Syracuse, NY 13210
315-478-2161
http://www.stforeignauto.com

To Save Gas Around Syracuse: Keep up with Your Scheduled Service

One topic that hits the news in NY on a regular basis is the price of gas. The answer for some NY drivers is to buy a vehicle that gets better fuel economy. For those of us in Syracuse who don't want to add a car payment to our monthly expenses, we need to improve our fuel economy any way we can.

Following recommended service intervals by coming into S T Foreign Auto Service is one of the best ways people in Syracuse can keep their vehicle running efficiently. That means better fuel economy. When you give it some thought, it only makes sense. Dirty oil or transmission fluid can't lubricate or clean. That means more drag which reduces fuel economy.

Keeping up with scheduled oil changes and transmission services will save gas for NY drivers.

Dirty engine air filters are another efficiency pirate. They rob your engine of enough air to effectively burn the fuel, so you need more gas to get the job done. Replacing a dirty air filter can pay for itself in fuel savings before the next oil change.

You can imagine what dirty fuel injectors can do to your vehicle as you drive around Syracuse. If your owner's manual recommends a fuel system cleaning, come into S T Foreign Auto Service and ask us to get it done for you.

A simple, but very effective way for drivers to save gas is to keep their tires properly inflated. Low tires can cost you up to a mile per gallon/.425 kilometers per liter. Check your tire pressure when you gas up – or at least once a month.

S T Foreign Auto Service
415 E Brighton Ave.
Syracuse, NY 13210
315-478-2161
http://www.stforeignauto.com

Let S T Foreign Auto Service Help You Extend the Life of Your Car

If you haven't shopped in the Syracuse area for a new vehicle recently, you're likely to experience some sticker shock. It seems everything is costing more these days. And when you consider the price of auto financing in Syracuse, and insurance, the idea of hanging on to your old vehicle for a few more years gets even more attractive.

On the plus side, vehicles these days are engineered to last for 150,000 miles (250,000 km) or more. So why don't they? Usually it's because Syracuse drivers don't stay on top of preventive maintenance. Good vehicle care at professional automotive service centers like S T Foreign Auto Service in Syracuse is the key to getting the most mileage out of your vehicle.

Too often, Syracuse vehicle owners are inclined to wait until their vehicles develop an obvious problem and take them in for repairs instead of maintenance. Repairs can be expensive, but allowing routine vehicle maintenance to slide also has the invisible cost in shorter life expectancy for a vehicle.

For example, the fluid in your coolant system becomes corrosive over time and should be replaced periodically. If not, it can damage the radiator and other engine parts. Talk to our pros at S T Foreign Auto Service. Over time, this damage can build up until these parts have to be replaced.

The same goes for the power steering system, brake fluid, air conditioning refrigerant, differential fluid and transmission fluid. All of these fluids need to be replaced on schedule or you risk causing serious damage to your vehicle and shortening its life span.

If oil is not replaced on schedule, your engine can build up oil sludge, which can also lead to serious engine damage. Insufficient oil can also eventually cause your engine to seize. Brake pads should be replaced before they are completely worn down. This prevents expensive damage to rotors and/or drums. Again, your S T Foreign Auto Service pros can advise you.

Belts and hoses should all be inspected regularly. If they are showing signs of wear, they need to be replaced. If belts break or hoses begin to leak, the results can be repair bills. Again, this can significantly reduce the life expectancy of your vehicle.

Most Syracuse drivers recognize the wisdom of keeping up with preventive maintenance. But we also have a lot of other responsibilities on our plate. Vehicle care just doesn't get to the top of our list until it becomes an emergency. Unfortunately, that emergency usually means repair bills, which always seem to add up to more than the preventive maintenance at S T Foreign Auto Service would have cost us.

So take some good auto advice and develop a relationship with a certified service center located near your Syracuse area neighborhood. At S T Foreign Auto Service, we value the relationships we have established with our clients. We keep track of our customers' vehicle needs and help them keep its maintenance on schedule. We know you have a lot of other things to keep track of.

As far as car care goes, the old adage “a stitch in time saves nine” holds true. At S T Foreign Auto Service, we rephrase it as “a dollar now saves $10 later.” Or $20. Or $100. Or more.

S T Foreign Auto Service
415 E Brighton Ave.
Syracuse, NY 13210
315-478-2161
http://www.stforeignauto.com